Thank you for choosing Essence Dispensary for your prescriptions.

Location

We're located in Carina with lots of free parking at the back of our dispensary (via Osterley Road) and surrounding streets.

Our entrance is on 799 Old Cleveland Road, you'll find us next to Aroma Bakery and Snap Fitness.

If you're using public transport, the closest stop is bus stop 35.

Call (07) 3398 3420

Text only 0427 537 814

scripts@essencedispensary.com.au

Open hours

We're open Monday, Tuesday, Wednesday and Friday, 9am to 5pm.

On Thursdays we're open until late: 9am to 7pm

Place an order

  • Call or text

    Call our dispensing team on 07 3398 3420 or text 0427 537 814 (Monday to Friday between 9am and 5pm—and until 7pm on Thursdays).

    Call us 

  • Scrypt app

    The Scrypt app is just one way to get your script filled with Essence Dispensary. If you’d like to use the Scrypt app, our team must set you up on our system first.

    For the medication dispatch/dispense, our team needs to 'approve' the order first.

    Get the app 

  • Transfer

    If another pharmacy previously filled your current script, we need to transfer the script. For paper-based scripts, this must be sent direct from the pharmacy or a clinic/doctor. Give us the details and we'll arrange on your behalf.

    Email us the details 

Accessories & Devices

We stock a wide range of accessories and devices for your prescription needs.

Our specialist team can guide you to select the best accessory/device for your medication and demonstrate proper use and care.

New patients to Essence Dispensary getting their scripts filled receive $10 off devices.

FAQs

How do I place an order?

  1. Call 07 3398 3420
  2. Text 0427 537 814 (text only number)
  3. Scrypt app                                                 

Order via app is not guaranteed until dispensary team member approves the order.  

What payment types do you accept?

  1. Cash or card for local pick-ups
  2. Bank transfer (preferred method) or card over the phone for postage orders.

Postage & delivery

  • We ship/post across Australia (nationwide) at a flat-rate $15 express via Australia Post.
  • Free express postage for orders with 2+ prescription items (excluding nicotine).
  • Same-day dispatch cut-off time is 12pm (Brisbane time).
  • Tracking will be provided via text message, usually later in the afternoon.
  • All orders will be packed in boxes.

How can I find out what I've been prescribed?

  • You can call, text, email or use the Scrypt app. The Scrypt app is optional & will integrate with our dispensing system to allow you to view your prescriptions from your prescriber. The app also allows you to place orders within the app.
  • Please note: the app does not filter expired or cancelled prescriptions – we recommend only using the app as a guide.
  • To confirm prescription details (e.g. validity, number of repeats, intervals), please contact our team.

Do you have an online store?

  • Our online store is coming soon! It will be available for devices and accessories only.
  • Please subscribe here for the latest updates.

Do you open on the weekend?

  • We're looking into being open on the weekend. Currently, subject to staff availability, we may be able to open by appointment only. Email us to find out if you can make an appointment.
  • Please subscribe here for the latest updates.

Are you open on public holidays?

  • No. We're closed on all Queensland and national public holidays.
  • For reminders and updates on public holidays closure—please subscribe here.

Pricing

  • Our pricing is competitive
  • Most items at Recommended Retail Pricing (RRP) or less for certain cannabis brands

Catalogue

  • Unfortunately, due to TGA restrictions, we cannot provide a catalogue of products which are available on the market or through Essence.
  • Please talk to your prescriber or get in touch if you have any specific questions and we'll do our best to answer them.

Our independence

Essence Dispensary is completely independent. While we work alongside some great health practitioners and doctors—who you can book through our team or in-store—but they’re not part of our business, and we don’t endorse or have any control over their work.

We offer our consultation room for them to use, so they can help support our customers.

Essence is all about our team: Dharni, Jay, Jeff, Jessi, Breanna, and Nancy. Everything we do comes from us.

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Thank you for submitting your form!

We appreciate your interest and will review your information as soon as possible.

Our team is dedicated to providing excellent customer service, and we will do our best to respond promptly.

Subscribe for all the latest help and news. We'll share with you any store closure updates and new blog content that is designed to help you on your natural path forward.

Thanks for completing our questionnaire!

Our team will review your submission and get in touch within one business day to discuss next steps.

If you already have a prescription, don’t forget to upload it here.

Ghana

Please tell us how you think we can help.

Please note that booking a consult with a health practitioner through Essence Dispensary must be in-person at our store at 799 Old Cleveland Road, Carina. Telehealth appointments are only available after you have your initial/first consult in person at Essence Dispensary.

To upload your e-script (tokens and TGA approvals required), go to: Send us your e-script

Based on your responses, it appears you do not currently meet the eligibility criteria for medical cannabis. Please consult a qualified healthcare professional to discuss your condition.

You may meet the eligibility criteria for medicinal cannabis.

A qualified healthcare professional can help determine whether medicinal cannabis might be a suitable option for your condition and, if so, provide a prescription.

You can book an in-person consult at Essence Dispensary (799 Old Cleveland Road, Carina).

Our team is focused and ready to help

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Essence Dispensary does not promote the use of medicinal cannabis in all patients—please see your healthcare practitioner for medical advice and eligibility. Individual results may vary. Like any medication, medicinal cannabis may lead to undesired side effects. In Australia, medicinal cannabis is regulated by the Therapeutic Goods Administration (TGA) and is accessed through the Special Access Scheme or Authorised Prescriber Scheme.

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