Shipping Information
(Essence Online Store)
Shipping Options - Our shipping services are available exclusively within Australia. Shipping costs are flat rate regardless of volume, weight or destination within Australia.
Standard Shipping: $12 Flat-rate
Express Shipping: $15 Flat-rate
^ Dispatch - We aim to dispatch orders placed before 12pm (Brisbane Time) on the same day. Same day dispatch is only available Monday to Friday excluding peak season & public holidays. Weekend orders will be dispatched on the next regular business day. Same day dispatch is not guaranteed (we aim to do our best). Our shipping times are based on Australia Posts estimated shipping times. Please be aware that shipping times can vary for remote & regional areas.
Standard Shipping: 2-6 Business days
Express Shipping: 1-3 Business days
Tracking - All orders will receive a tracking number via SMS text or email. Please visit www.auspost.com.au to track your order.
* $12 flat-rate shipping via Parcel Post (Standard Post). Express Post $15 flat-rate.
** For same-day collection, place your order before 12pm (Brisbane Time) Monday to Friday. We will SMS or Email you as soon as your order is ready for collection.