Shipping Information

(Essence Online Store)

Shipping Options: we ship exclusively within Australia using Australia Post or StarTrack Premium.

Shipping Cost: $8.99 flat-rate, free for orders over $250.

Express Shipping: 1-3 Business days

^ Dispatch - We aim to dispatch orders placed before 12pm (Brisbane Time) within 1-2 business days. Orders are dispatched Monday to Friday, excluding peak season and public holidays. Orders placed on weekends will be processed on the next business day. Our shipping times are based on Australia Post's & StarTrack's estimated shipping times. Please be aware that shipping times can vary for remote and regional areas.

Tracking: all orders will receive a tracking number via SMS text or email. Please visit www.auspost.com.au & www.startrack.com.au to track your order.

** For same-day collection, place your order before 12pm (Brisbane Time) Monday to Friday. We will SMS or Email you as soon as your order is ready for collection.